Privacy Policy
Introduction
1.1 This privacy policy sets out CSMA Club's commitment to you in respect of how we handle your personal information that we collect from you via this web site.
1.2 For the purposes of this policy "CSMA Club" means Motoring & Leisure Services Limited and Civil Service Motoring Association Limited.
1.3 This privacy policy includes:
(a) CSMA Club's general privacy terms that apply to all our dealings with you in any capacity; and
(b) additional privacy terms that are specific to this web site, which can be found below in the section headed "additional privacy terms for this web site".
YOUR INFORMATION
2. What information do we collect about you?
The personal information we collect about you is made up from the information you and others give us during your time as a CSMA Club member. This includes information obtained through: your completion and submission of our application forms (including our CSMA Club membership application form); your use of our web sites and services; and our communications with you.
3. What about sensitive information?
We do not generally seek to collect sensitive personal information about our members. If we do seek to collect sensitive information we will ask you to explicitly consent to our proposed uses of that information at the time of collection. We use the term "sensitive personal information" to mean information about topics such as personality and private life, racial or ethnic origin, colour, membership of political parties or movements, or other such sensitive topics.
4. Can you give us information about another person?
In certain circumstances you may give us information about another person, for example as part of our "recommend a friend" scheme. If you give us information about another person then we accept it on the understanding from you that you have made the other person aware of how we will use and disclose their information and the other person has given you permission to provide their details to us. You should not provide us with others' personal information if this is not the case.
OUR USE OF YOUR INFORMATION
5. How do we use your information?
5.1 We will use your information for the following main purposes: (a) for administration of your membership; (b) to provide you with our web sites and services as part of your membership benefits; (c) to provide you with other goods and services that you order from us (d) for membership communications, including sending you the CSMA Club magazine; (e) for marketing purposes in accordance with your preferences (please see below for further details); (f) for internal analysis and research; (g) to comply with legal and regulatory requirements; and (h) to help detect and deal with crime and unsavoury behaviour.
5.2 We may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes.
6. Do we use your information for marketing purposes?
6.1 We hate unsolicited marketing (such as spam emails) as much as you, which means we will not market our (or others) goods or services to you, nor give your information to third parties to allow them to market their goods and services to you, without your express consent.
6.2 You tell us your preferences regarding marketing communications as part of the CSMA Club membership application and web site registration process. And you need not worry if, later, you change your mind since you can let us know of changes you wish to make to your marketing preferences at any time and we will update our records accordingly.
6.3 When making your decision about your marketing preferences, please remember that one of the main benefits of CSMA Club membership is the fantastic offers we can provide to our members. We can only provide you with these offers with your permission, which is why we encourage you to take advantage of these fantastic offers by allowing us and carefully selected third parties to keep you informed of the latest deals.
DISCLOSING YOUR INFORMATION TO THIRD PARTIES
7. Are we concerned about keeping your information secure?
We take security issues seriously. We have implemented appropriate steps to help maintain the security of our information systems and processes and prevent the accidental destruction, loss or unauthorised disclosure of the information we collect.
8. To whom may we disclose your information?
8.1
We use agents and service providers (some of which may be located
outside Europe) to collect, hold and process on our behalf your personal
information for the purposes set out in this policy. These agents and
service providers act on our instructions and will only use your
information as we tell them to.
8.2 We may disclose your
information to third parties, including the police and other
governmental bodies, as required by law or if we think the disclosure
may help to detect and deal with crime and unsavoury behaviour.
8.3
We may give your information to third parties to allow them to market
their goods and services to you, but only with your express consent
(please see above).
8.4 We will not sell your information to a
third party, except in the unlikely event that we sell our business, or a
substantial part of it; in which case we may sell your information as
part of the sale to allow the purchaser to carry on providing some or
all of our services to you.
Additional terms for this website
9. How may members of the site use personal information?
9.1 The fact that our site provides a place to meet and interact with others means that you will be providing your personal information to other members and they will providing personal information to you.
9.2 Although the site allows you to limit which other members have access to your personal information through the use of security settings and other means, it is difficult, even with security settings limiting access, to completely control or monitor access to your personal information.
9.3 You must respect the privacy of other members and you should only use their information for the purposes of interacting with them as part of the site. As a general rule of thumb you should treat their information in the same way you would like them to treat yours; whilst at the same time respecting any specific limits they put on your use or disclosure of their personal details. In particular, do not pass their details to anyone else without their explicit consent.
9.4 Please note that whilst we promise to use your personal information in a proper manner as set out in this policy and we request other members to do the same, we are not and cannot be responsible for how other members use your information. We therefore suggest that you view any personal information that you provide to others whilst using the site and our services as being in the public domain.
9.5 If you find that another member is using or disclosing your personal information for purposes that you do not approve of and you cannot sort the issue out directly with the offending member then please let us know.
10. Do you have your own contact details page?
Soon after launch each member will be provided with access to a "Contact Details" page on the site that will allow you to quickly and easily update your personal contact details and your preferences for the receipt of marketing communications.
11. Does the site provide tailored content?
The site aims to provide you with content, including adverts, tailored to meet your interests and needs based on your use of the site. Some of this content is provided by third party content providers, but you can rest assured that we do not provide your personal details to these providers as part of this service.
12. Does the site use cookies?
The site uses cookies, small pieces of information that are stored by the browser on your computer's hard drive, to help us provide you with a better site experience. None of your personal details are held in these cookies. If you are uncomfortable with our use of cookies you can disable them by changing the settings on your browser, but please note that if you disable them it may affect your ability to properly use the site. You can find out more about the way cookies work and how to disable them at www.cookiecentral.com.
Other terms
13.Can you see and update the information we hold about you?
You have the right to ask for a copy of the information we hold about you (for which we may charge a small fee). If you find at any time that any of the information we hold about you is incorrect then you should promptly notify us and we will correct the inaccuracy.
14.Do our privacy practices apply to disclosures you make to third parties?
Please note that this policy addresses only the use and disclosure of information we collect from you. If you give your information to others, whether they are third parties that we introduce you to or third party sites that you visit by clicking on a link on one of our web sites, different rules may apply to their use or disclosure of the information you give to them. We do not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. We encourage you to ask questions before you disclose your personal information to others.
15. How can you contact us about privacy issues?
You can contact us about privacy issues or comment or complain about our privacy practices by contacting us at membership@csmaclub.co.uk or 0845 345 7444.
