Breakdown Cover

CSMA Club members can save over £76 on LV= Britannia Rescue breakdown cover 

Please refer to Price Comparison page for full details

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Lines are open Mon-Fri 8am-8pm, Sat-Sun 8am-5pm (for textphone first dial 18001).  Telephone calls may be monitored and/or recorded.

†Saving based on CSMA Club LV= Britannia Rescue comprehensive level of cover compared to the nearest equivalent level of cover from AA and RAC. All competitor prices include discount available on 27/03/2014 as quoted on providers’ websites and are based on annual payment vehicle cover only.

Our terms of business can be found here.

Key Benefits

  • defaqto 2014 motor breakdown coverExceptional cover - 5 star Defaqto rating for Comprehensive and Deluxe cover
  • With over 3,000 breakdown professionals nationwide
  • Average call out time under 43 minutes* 
  • 3 out 4 vehicles fixed at the roadside ‡
  • 4 out 5 customers are reached within 1 hour** 

To see all the benefits of LV= Britannia Rescue cover, take a look at the Policy Documents. 

 

* 42.37 minutes based on 70,197 jobs from Agent Performance Report July to December 2013.

‡ based on 79.04% of 70,197 customers who were able to complete their journey from Agent Performance Report  July to December 2013.

**based on 81.35% of 70,197 customers who were reached in under an hour from Agent Performance Report July to December 2013.

Cover Options

LV= Britannia Rescue offers different levels of cover so that you can choose the level of breakdown cover to suit you.

 

Standard Cover

Designed for drivers who want a breakdown service that begins a 1/4 of a mile from home and offers recovery throughout the UK. If the fault cannot be fixed by the end of the day on which breakdown occurred, you, your vehicle and up to 7 passengers will be taken to a UK destination of your choice.

 

Comprehensive Cover

Designed for drivers who want a breakdown service that includes cover at home and away from home. When away from home, recovery will be to a destination of your choice throughout the UK. If you choose not to be recovered then either a hire car for 48 hours**, accommodation costs up to a maximum of £500 or onward travel arrangements up to £100 are included. When at home* you will be assisted for problems like flat batteries or flat tyres and if LV= Britannia Rescue cannot get you going then they'll recover you to a local place of repair.

 

Deluxe Cover

Deluxe cover includes all the benefits of Comprehensive cover plus cover when travelling in Europe.

 

Personal Cover

You can extend your cover to include any vehicle you or your spouse/partner drive or travel in, within the UK. It's great if you have more than one vehicle, or sometimes drive other people's vehicles. You’ll also be given an extra membership card for your spouse/partner.

*Home Assist is not intended as a home maintenance service and LV= Britannia Rescue would not expect to attend to recurring faults.

**Replacement car hire is subject to the conditions of the car hire company. See Policy Information page for more information. The minimum age of the driver must be 21 years.

 

Summary of Cover

 Standard CoverComprehensive CoverDeluxe Cover
CSMA Club price £38.50 £58.50 £73.50
Personal Cover (optional) £29.50 £29.50 £29.50
Cover includes:      
Roadside Assistance      
UK Recovery      
Caravan and Trailer Cover      
Help in case of Theft or Vandalism      
Relief Driver      
Home Assist      
Replacement Car or help with overnight accommodation      
European Cover      

Price Comparison

Comprehensive Breakdown Cover

LV= Britannia Rescue

AARAC
Price  £58.50 a year  £134.99 a year  £124.98 a year
Roadside assistance      
Home assist      
Onward travel options      
National Recovery      

Policy Information

This page gives you the information you need to know about LV= Britannia Rescue breakdown cover.

For Policies taken out before 20th June 2013

Breakdown Cover Policy Documents »

Breakdown Cover Policy Summary »

Breakdown Cover Important Information »

For Policies taken out on or after 20th June 2013

 Breakdown Cover Policy Documents »

Member Comments

CSMA Club members can save over £76 on breakdown cover with LV= Britannia Rescue†. Here's what some of our members have to say…

Testimonial

I was recently travelling in Spain, when I had a suspension spring break and go through the tyre. I rang LV= Britannia Rescue for assistance. Within an hour I had been recovered to a local dealer and returned to my accommodation. During the repair process I was continually updated on progress, and was provided with a hire car for the duration, as well as a taxi to take me to and from the hire company and garage. Not only that, but as my Spanish is not great, all communication with the garage was conducted by LV= Britannia Rescue and their contractors. Fabulous service and enough to make me say to anyone travelling abroad with their car to ensure they have LV= Britannia Rescue Deluxe Cover.

Steve Ward, CSMA Club member

Having driven to hospital for tests, I found myself admitted and unable to return home. I was faced with the dilemma of getting the car home having been told I would be in for some time.

I rang my wife and she contacted LV= Britannia Rescue who readily took details and arranged collection. No sooner had I received the recovery agent’s number, they were already at the hospital main entrance. I was not permitted to leave the ward, so the recovery agent had to make a long walk through a large hospital to collect the key, which he readily did.

Within an hour of my wife phoning the car was parked on our drive by a very helpful and pleasant recovery operator. A great service.

Bill Butler, CSMA Club member

Following a difficult choice between the kerb or an oncoming idiot in Plympton St Maurice yesterday evening, I was compelled to seek recovery for the second time in some 30 years due to a destroyed tyre and damaged wheel rim. I was provided with an excellent response from both CSMA and the local Britannia Rescue agent, being recovered well within the hour and re-collected and delivered to a local repair facility the following morning in an even faster response time! Everyone involved was absolutely first rate and I would very much like to say thank you for what is, and always has been, a fantastic front line emergency response service staffed by friendly and helpful people. Well done indeed, keep it up!

Alan Pearce, CSMA Club member

Contact LV= Britannia Rescue

Please call one of the numbers below if you wish to speak to somebody about LV= Britannia Rescue breakdown cover.

Emergency breakdown line: 0800 929 111 (existing customers only)

Sales: Call 0800 756 8682

General enquiries

To change your details, renew your cover or request more information please call: 0845 640 5405

Emergency breakdown line open 24 hours a day, 7 days a week.

All other lines open:

  • 8am to 8pm Monday – Friday
  • 8am to 5pm Saturday and Sunday

For Textphone call 18001 followed by the advertised number. LV= Britannia Rescue may record and/or monitor calls for training and audit purposes.

You can also write to LV= Britannia Rescue at the following address:

LV= Britannia Rescue
Folly Hall Mills
St Thomas Road
Huddersfield
HD1 3LT

LV= and Britannia Rescue are registered trade marks of Liverpool Victoria Friendly Society Limited and are trading styles of the Liverpool Victoria group of companies. Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. Registered address: County Gates, Bournemouth BH1 2NF. Tel: 01202 292333.