Highly rated Car Insurance from LV= Frizzell

Great drivers deserve great prices, so this is why you’ll love LV= Frizzell’s highly rated car insurance. With Defaqto 5 Star rated cover and a 75% no claim discount with five years claim free, their cover is both high quality and excellent value. You can save even more thanks to your exclusive CSMA Club member discount, so why not get a car quote today?

LV= Frizzell Car Insurance Discounts

  • Exclusive CSMA Club saving on LV= public prices†
  • Great savings on every car at your address with LV= Frizzell’s multi car discounts
  • 5% discount if you’re an existing LV= Frizzell home insurance customer†

All this, plus LV= Frizzell car insurance customers can save even more on other LV= insurance too…including up to 15% discount on their Defaqto 5 Star rated home insurance and 10% discount on their award-winning travel insurance.

Get a quote

Find out more

Call 0800 272 333

Lines are open Mon-Fri 8am-9pm, Sat 8am-5pm and Sun 9am-5pm (for TextDiect first dial 18001).  Telephone calls may be monitored and/or recorded.
Please note: This page links to an external website. CSMA Club is not responsible for the content of third party websites.

Our terms of business can be found here.

When more than one discount is relevant, each is applied individually.

Great reasons to insure your car with LV= Frizzell

With LV= Frizzell’s comprehensive car insurance you get these great policy features giving you complete peace of mind:

* Top rated cover – 5 Star Defaqto rating for the tenth year running
* £10,000 personal accident cover
* Unlimited cover for damage to factory-fitted audio, phone and sat-nav equipment
* Free windscreen repair service
* Five year guarantee on repairs carried out by recommended repairers
* New car replacement if yours is under 12 months old
* New locks and keys if your keys are lost or stolen
* Personal belongings covered for up to £250
* Friendly UK only call centres

Plus you can tailor your cover with a range of optional extras

LV= Frizzell also offer Third Party, Fire & Theft and Third Party Only car insurance. Simply select the level of cover you require when you get a car quote

Green Car

Tailor your cover

Choose from a great range of optional extras to enhance your car insurance – meaning you only pay for what you need.

Breakdown cover

With three great value levels of cover to choose from, add highly-rated breakdown cover from LV= Britannia Rescue to keep you on the move.

Guaranteed Courtesy Car

If your car needed repairs or was written off, could you manage without it? A guaranteed courtesy car will keep you on the road while yours is being repaired by one of LV= Frizzell’s recommended repairers or keep it for up to 14 days while your car is being replaced (not available for Third Party Only cover).

European cover

If you’re travelling across the channel, increase your level of cover to the same as your cover in the UK for extra peace of mind (not available for Third Party Only cover).

Protect your No Claim Discount for the life of your policy

If you have four or more claim free years, you can protect your no claim discount no matter how many claims you make during the life of your LV= Frizzell policy.

Increased Personal Accident Benefit

Increase your level of cover from £10,000 to £100,000 in case you and your partner/ spouse are injured while travelling in, or getting in or out of, your car.

Find out everything you need to know including what’s covered and car insurance optional extras in the LV= Frizzell policy documents below

Document of Car Insurance (PDF 311KB)

Car insurance policy summary (PDF 57KB)

Important Information (PDF 364KB)

Policy charges (PDF 25KB)

LV= Breakdown Policy Document (PDF 369KB)



I have completed an online car insurance quote but would prefer to pay over the phone; can I still get the online discount?

Yes, if you get a car insurance quote online but would prefer to pay for your policy over the phone, you can still get the online discount as long as you don’t make any further changes to your quote.

How do I make a claim on my LV= Frizzell car insurance?

To make a claim, call 0845 640 5640 and LV= Frizzell’s claims team will offer you more information on what to do next. You can also find further information about making a claim via the LV= Frizzell website

If I have a claim for windscreen damage, will it affect my no claim discount (NCD)?

No, windscreen claims won’t affect your no claim discount.

Do I have to pay an excess towards a third party claim?

No, you’ll only need to pay an excess towards your own repairs.

How can I change my car on my existing car insurance policy?

Simply call LV= Frizzell on 0845 640 5266 and give the details of your new car. Please be aware that there may be a change to your premium price. Your car insurance policy will be updated and you’ll receive a new Certificate of Insurance.

Enjoy great rates on Car Insurance with LV= Frizzell, here's what our members have to say:


In the past couple of years I have commented on the rising cost of motor insurance. But I take it all back now because I renewed my policy in December 2012 and for the third year running my renewal premium has come down in price. I don’t know how LV= Frizzell have done it when other insurers are putting up premiums. I now have a three litre car with comprehensive insurance for £214, and living in suburban Surrey this is an amazing deal. But the best bit is that I have received a further saving of £60 from using the points on my CSMA Club Credit Card. All this was an unexpected bonus courtesy of my CSMA Club membership.

Tim Boulding, CSMA Club member

“Just over a year ago, I was unfortunate and foolish enough to be involved in a road traffic collision. Damage to both cars was fairly extensive but a call to LV= Frizzell was all that was needed to get repairs underway. My car was collected the following day and a much needed courtesy car provided. Unlike many examples of those employed in the motor trade that I have encountered, the mechanics were models of communication. I was kept up to date with regular progress reports and, when they said they would phone on a certain day, they actually did! The car was returned promptly, looked immaculate and over the last year has driven perfectly.

Following the incident a series of most unpleasant solicitors letters and court summon started to arrive, claiming damage to third parties and so on. I called LV= Frizzell and was told not to worry and to send all the correspondence to them.

A little while later, I was arranging insurance for my other (classic) car and needed to know the extent of my recent claim. A quick enquiry by e-mail to LV= Frizzell revealed that the total cost was a 5-figure sum. Despite my guaranteed no-claims bonus and this being my first major claim in over 50 years, my cynical mind fully expected LV= Frizzell to find some loophole and increase my premium. Sure enough, come my renewal notice, they did…by 72 pence!

Thank you LV= Frizzell.”

Steve Butterworth, CSMA Club member

Contact Numbers:


To make any amends or to renew your policy call the LV= Frizzell service team on 0845 640 5266


If you need to make a claim, call the LV= Frizzell claims team on 0845 640 5640

Opening hours

LV= Frizzell car insurance sales and service lines are open:

8am – 9pm Monday to Friday
8am – 5pm Saturday
9am – 5pm Sunday

The Claims line is open 24 hours a day.

For TextDirect call 18001 followed by the advertised number.

LV= Frizzell may record and/or monitor calls for training and audit purposes.

You can also write to LV= Frizzell at the following address:

LV= Frizzell
County Gates

LV= and Frizzell are registered trademarks of Liverpool Victoria Friendly Society Limited and LV= Frizzell is a trading style of the Liverpool Victoria group of companies. Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. Registered address County Gates, Bournemouth BH1 2NF.