Car Insurance
The majority of CSMA Club members pay less than £270* for new comprehensive insurance
Lines are open Mon-Fri 8am-9pm, Sat 8am-5pm and Sun 9am-5pm (for textphone first dial 18001). Telephone calls may be monitored and/or recorded.
Please note: This page links to an external website. CSMA Club is not responsible for the content of third party websites.
CSMA Club is a brand of Motoring & Leisure Services Ltd, a subsidiary of the Civil Service Motoring Association Ltd. Motoring & Leisure Services Ltd is authorised and regulated by the Financial Services Authority. FSA registration no 308988. Registered office Britannia House, 21 Station Street, Brighton, BN1 4DE, registered in England no. 02813598. VAT registration no 620966633. We act as insurance intermediaries. Our terms of business can be found here.
* Based on new policy sales 1st March 2011 to 29th February 2012.
† When more than one discount is relevant, each is applied individually.
LV= Frizzell car insurance gives CSMA Club members:
- The majority of CSMA Club members pay less than £270* for new comprehensive insurance
- Up to 10% discount off LV= public prices†
- 5% discount if you already have home insurance†
- Car insurance customers get 15% discount on home buildings and contents insurance, and 10% discount on travel insurance
- Exceptional cover – 5 Star Defaqto rating for the 8th year running
Benefits:
- UK Call centres and 24 hour claims line
- Repairs by approved suppliers guaranteed for up to 5 years
- Replacement locks and keys if your keys are lost or stolen
- Cover for audio, telephone and sat nav equipment
- New car replacement if your car is less than 12 months old
If you would like to see a full breakdown of the car insurance benefits, take a look at the car insurance .
LV= Frizzell offers three levels of cover, plus some optional extras that can be added to your policy.
Comprehensive car insurance
Comprehensive car insurance covers accidental damage caused to your car as well as damage and/or injury you cause another vehicle or its driver in an accident. It also covers your car if it is damaged by fire or stolen and not recovered.
Third Party Fire and Theft car insurance
Covers damage or injury you cause to another vehicle and/or its driver. It also covers loss of or damage to your car through fire or theft. It doesn't cover your own vehicle if it's damaged in an accident.
Third Party only car insurance
Covers damage or injury you cause to another vehicle and/or its driver. It doesn't cover damage to, or loss of your vehicle.
Optional extras
LV= Frizzell also offer a range of great optional extras that you can add to your policy, including:
- Guarantee your No Claims Discount
- European Car Insurance Cover
- Courtesy Car
- Increased Personal Accident Benefit
- Breakdown cover
If you would like to see a full breakdown of the car insurance benefits, take a look at the car insurance Policy Summary.
What can you add to your chosen level of cover:
| Comprehensive | Third party fire and theft | Third party only | |
|---|---|---|---|
| Guarantee your No Claims Discount | |||
| European Cover | |||
| Breakdown Cover | |||
| Courtesy Car | |||
| Increased Personal Accident Benefit |
This page gives you the information you need to know about LV= Frizzell car insurance.
To get a car insurance quote, you will need to make sure you meet the following conditions.
The car you wish to insure:
- was manufactured for the UK market e.g. not an import
- is registered and normally kept in Great Britain, Northern Ireland, Isle of Man or Channel Islands
- will not be used abroad for more than 180 days in a row
About the drivers:
- all drivers are legally entitled to drive
- all drivers are aged 17 and above
- you are a resident of mainland UK, Northern Ireland, Isle of Man or Channel Islands
LV= Frizzell can insure motorcycles in some cases, for more information and to see if they can insure
you please call LV= Frizzell
Do I get a discount on my car insurance as a CSMA Club member?
Yes, CSMA Club members can save up to 10% on normal LV= Frizzell car insurance prices when calling for a quote
I have completed an online car insurance quote but would prefer to pay over the phone, can I still get the online discount?
Yes, if you get a car insurance quote online but would prefer to pay for your policy over the phone, you can still get the online discount as long as you make no further changes to your quote.
How do I make a claim on my car insurance?
To make a claim, call 0845 640 5640 and you will be given further information on what to do. You can find further information on making a claim via the LV= website»
If I have a claim for windscreen damage, does it affect my No Claim Discount?
No, windscreen claims will not affect your car insurance No Claim Discount.
Do I have to pay the excess towards a Third Party claim?
No, you only need to pay the excess towards your own repairs.
Enjoy great rates on Car Insurance with LV=Frizzell, here's what our members have to say:
In the past couple of years I have commented on the rising cost of motor insurance. But I take it all back now, because for the second year running my renewal premium has come down in price. I don’t know how LV= have done it when other insurers are putting up premiums. But the best bit is that I have received a further discount of £25 from my CSMA Club Credit Card. All this was an unexpected bonus courtesy of my CSMA Club membership. I now have a three litre car with comprehensive insurance for under £250, and living in suburban Surrey this is an amazing deal.
Tim Boulding, CSMA Club member
We have car insurance through Approved Partner LV=Frizzell, which was one of the best deals on offer at the time. On the 2nd January 2012 our Ford Focus caught fire whilst on our drive due to a possible electrical fault. The car was a write off. I am writing to congratulate LV=Frizzell on the efficient and professional way they have handled and settled the claim. This is our first ever insurance claim in over 25 years of driving and we were preparing for a battle after hearing horror stories from colleagues. LV= dealt with everything from the hire car to having our car removed from the drive for inspection. There was no need to keep ringing up chasing them and when we did the phone was answered straight away no waiting! Finally and most importantly, the settlement was fair and agreeable and the cheque arrived within 16 days after a busy Christmas period. Thanks LV=Frizzell, you have restored my faith in insurance companies.
Peter Carmichael, CSMA Club member
Contact Numbers:
Service
To make any amends or to renew your policy call the LV= Frizzell service team on 0845 640 5266
Claims
If you need to make a claim, call the LV= Frizzell claims team on 0845 640 5640
Opening hours
LV= Frizzell car insurance sales and service lines are open:
8am – 9pm Monday to Friday
8am – 5pm Saturday
9am – 5pm Sunday
The Claims line is open 24 hours a day.
For textphone call 18001 followed by the advertised number.
LV= Frizzell may record and/or monitor your calls for training and audit purposes.
You can also write to LV= Frizzell at the following address:
LV= Frizzell
County Gates
Bournemouth
BH1 2NF
LV= and Frizzell are registered trade marks of Liverpool Victoria Friendly Society Limited and LV= Frizzell is a trading style of the Liverpool Victoria group of companies. Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised and regulated by the Financial Services Authority, register number 202965. Registered address: County Gates, Bournemouth BH1 2NF
