Award winning Travel Insurance from LV=

ARE YOU A CSMA CLUB MEMBER WITH A LV= TRAVEL INSURANCE POLICY WHO’S HAD PROBLEMS WITH THE RECENT PASSPORT DELAYS? ...Click here to find out how LV= can help

Whether you’re planning a week in the Cotswolds or a cruise around the world, you’ll love LV=’s award-winning travel insurance. Their cover comes with great features and benefits, offers no upper age limit on single-trip policies, plus they’ll even consider all pre-existing medical conditions. With two levels of cover to choose from, you can rest assured, knowing you’ve chosen great value cover that’s highly rated and you can save 5% thanks to your exclusive CSMA Club member discount, so why not get a travel quote today?

LV= Travel Insurance Discounts

  • Get an exclusive 5% discount off LV= public prices†
  • 10% discount for existing LV= Frizzell car and home insurance customers†
  • Save 15% when you buy online†

Get a quote

Find out more

Call LV= on 0800 202 8179

 

Lines are open Mon-Fri 8am-9pm, Sat 8am-5pm and Sun and Bank Holidays 9am-5pm (for TextDirect first dial 18001). Telephone calls may be monitored and/or recorded.

† When more than one discount is relevant, each is applied individually

Our terms of business can be found here.

Great reasons to insure your trip with LV= Travel Insurance


With LV= travel insurance, you can enjoy your holiday knowing you’re covered:

* Choose from LV=’s Essential policy or their Defaqto 5 Star rated Premier policy
* £5,000 cancellation cover – peace of mind should you become unwell
* No upper age limit on single trip policies
* All pre-existing medical conditions considered
* Choice of annual multi-trip or single trip policies (age restrictions apply)
* Up to £10million emergency medical cover
* 24 hour UK emergency helpline

 

Plus you can tailor your travel insurance with a great range of optional extras

Tailor your cover

Choose from a great range of optional extras to enhance your travel insurance – meaning you only pay for what you need.


Baggage, personal belongings and money
If your things get lost or stolen, we'll cover your luggage, valuables and other possessions (like skis and golf clubs).


Winter sports cover
Cover for personal accident, personal liability and emergency medical expenses while out on the slopes.

 

 

Find out everything you need to know including what’s covered and travel insurance optional extras in the LV= policy documents below


Travel Insurance Document of Insurance» (PDF 491KB)

Travel Insurance Policy Summary» (PDF 412KB)

Important Information» (PDF 364KB)

Will I get a discount on my travel insurance as a CSMA Club member?

Yes, CSMA Club members can save 5% on general public LV= travel insurance prices when you get a travel quote online or by calling LV=’s friendly UK call centre on 0800 202 8179

 


What’s the difference between Essential and Premier cover?

LV= offer two levels of travel insurance; Essential and Defaqto 5 Star rated Premier. Both levels of cover can be for single-trip or annual multi-trip policies. You can select the right amount of cover that suits you for the duration that you need:

ESSENTIAL
- Up to £10m emergency medical cover
- Up to £5,000 if you need to cancel your trip before you travel due to unexpected illness
- No upper age limit on single trip policies and cover for up to 79 years old for annual multi-trip policies

PREMIER
All the benefits of the Essential policy plus:
- Cover if your transport, accommodation or travel provider goes bust
- Cover for delays and cancellations after 24 hours caused by, for example, bad weather, ash clouds and strikes
- Up to £1,000 if you miss your pre-booked transport - e.g. if you miss your flight because of a delayed train

 


Will LV= consider my pre-existing medical conditions?

Yes, LV= will consider all pre-existing medical conditions. If cover is needed, all medical conditions for everyone included on the policy must be disclosed. If LV= are unable to provide cover for anyone's specific conditions, these will be shown as excluded from cover on your policy schedule.

LV= may charge you for providing cover for any pre-existing conditions. To remove any confusion at the point of claim, they'll either be able to provide cover for all of someone’s pre-existing conditions or none of them. This means they won't cover some conditions and not others and for this reason it is very important that they're told of all conditions (for everyone on the policy), including symptoms and any investigations.

 


Do LV= have any age limits?

There is no upper age limit on single trip policies, and annual multi-trip policies are available to travellers aged less than 80 years.

 


Can I add baggage cover?

Yes, baggage, personal belongings and money can all be covered by tailoring your policy with the travel insurance optional extras. You can cover your luggage (including skis and golf clubs), personal items and your travel money with these additional levels of cover:

£3,000 with the Premier policy
- total valuables limit £500
- single item limit £500

£2,000 with the Essential policy
- total valuables limit £300
- single item limit £300

£500 for money (on Premier and Essential policies)
- up to £300 cash

Enjoy great rates on Travel Insurance with LV=, here's what our members have to say:


Testimonial

I recently took out travel insurance with Approved Partner LV=. Unfortunately I had to claim due to my sudden ill health. They paid in full without any delay, which helped to stop my anxiety and I was most impressed with the service.

Jenny Key, CSMA Club member

Contact Numbers:


Service
To make any amends or to renew your policy call the LV= service team on 0800 022 3870


Claims
If you need to make a claim, call the LV= claims team on 0845 640 5194


Pre-Travel Advice Line
If you need any assistance or have queries before you travel, call the LV= team on 0845 640 5192


Emergency 24hr Assistance

You must tell LV= immediately if you are taken into hospital or you think you may have
to come home early or extend your journey because of illness or injury.

Outside the UK    +44 1243 621 537

Within the UK        01243 621 537

 


Opening hours

LV= travel insurance sales and service lines are open:

Sales and customer service enquiries:

8am - 9pm         Monday to Friday
8am - 5pm         Saturday
9am - 5pm         Sunday and Bank Holidays

Claims line:

8am – 8pm     Monday to Friday
8am – 4pm     Saturday
24hr emergency assistance (see above)

For TextDirect call 18001 followed by the advertised number.

LV= may record and/or monitor your calls for training and audit purposes.

You can also write to LV= at the following address:

LV=
County Gates
Bournemouth
BH1 2NF

LV= and Liverpool Victoria are registered trade marks of Liverpool Victoria Friendly Society Limited and LV= and LV= Liverpool Victoria are trading styles of the Liverpool Victoria group of companies. Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. Registered address: County Gates, Bournemouth BH1 2NF. Tel: 01202 292333